Remote Support

 

 

Stop Doing What 

Computers Should Do.

Every hour your team spends copying data between systems, sending manual follow-ups, or updating spreadsheets is an hour they're not doing actual work.

We build automations that handle the repetitive stuff - so your people can focus on the work that actually requires a human brain.

 

What's eating your team's time?

Tell us about the repetitive tasks driving you crazy.

 

Part of Four Winds IT's  AI & Business Software services

 

 

Sound Familiar?

The daily grind that shouldn't exist anymore.

The Copy-Paste Olympics

Someone on your team spends hours copying data from one system to another. CRM to spreadsheet. Spreadsheet to report. Report to email. Over and over, every week.

 

The Follow-Up Black Hole

Leads come in. Someone needs to respond. But between meetings and actual work, follow-ups slip through the cracks. By the time you reach out, they've moved on.

 

The System Shuffle

Your tools don't talk to each other. Data lives in five places. Nothing syncs. Your team plays telephone between platforms instead of getting work done.

 

 

Our 7-Step Implementation Process

How we turn manual chaos into automated workflows.

Every automation project follows this framework. No shortcuts, no assumptions. We document everything so you understand what we're building and why.

 

Capture Your Workflow

1

We document exactly how things work today - not theory, reality. Including workarounds and exceptions.

Example:

When a lead comes in: download responses, send intro email, notify sales, add to CRM.

Capture Your Workflow

Map Information Flow

2

Where does data come from? Where does it need to go? We trace the path so nothing gets lost.

Example:

Form → Sheet → Gmail → Sales notification → CRM

Identify Decision Points

3

Not everything should be handled the same way. We map the "if this, then that" logic.

Example:

If service = consulting → send intro A. If service = development → assign to different rep.

Identify Decision Points

Pinpoint Bottlenecks

4

Where does the process slow down? Where do things fall through cracks? We find the friction.

Example:

Manual emails slow response. Sales doesn't know leads came in. CRM entry is error-prone.

Define Triggers & Actions

5

What kicks off the automation? What happens as a result? We specify every step.

Example:

Trigger: Form submitted. Actions: Send email, add to CRM, notify via Slack, start sequence.

Define Triggers & Actions

Select the Right Tools

6

Based on what you use and what the workflow needs, we pick tools that fit. No square pegs.

Example:

Google Forms for capture, Gmail for sends, Power Automate for logic, HubSpot for storage.

Implement, Test, Monitor & Optimize

7

We build it, test with real data, watch it run, and refine. Automation isn't set-and-forget — we make sure it keeps working.

Example:

Test with your email. Adjust branding. Track if faster follow-ups improve conversion.

Implement, Test, Monitor & Optimize

Tools We Work With

We use what fits your stack - not what we're trying to sell you.

 

Microsoft Power Platform

 

If you're already in Microsoft 365, Power Automate and Power Apps let us build automations that live right in your existing environment.

 

Power Automate for workflow automation
  Power BI for data visualization and reporting
  Power Apps for custom business applications
  SharePoint integrations for data storage
 

Custom Integrations & Managed Automation

If your CRM, ERP, or business software has an API, there's potential for custom builds that connect your systems exactly how you need. We handle the complexity - you just see the results.

Custom API integrations between your platforms
 CRM, accounting, and business software connections
  Enterprise-grade automation tools (we manage, you benefit)
  Automation as a Service - we build it, we run it, you relax

Why Local IT Support Matters in Florida

1,500

Emails/Week Automated
Client went from manual one-at-a-time sends to smart sequences with AI routing based on engagement.

 

0

Manual Data Entry
CRM updates, lead capture, report generation - all automated. Humans do human work.

 

24/7

Always Running
Automations don't take breaks. Lead comes in at 2am? Response goes out at 2am.

 

 

 

Common Automations We Build

These are the workflows that save real time for real businesses.

 





Lead Response Sequences
Instant follow-up emails, CRM updates, and team notifications when new leads come in. No more leads falling through cracks.

 

 





Data Sync Between Platforms
Keep your CRM, accounting software, and spreadsheets in sync automatically. Update once, update everywhere.

Automated Reporting
Weekly reports that pull data automatically, format themselves, and land in inboxes without anyone lifting a finger.

 

Task & Reminder Workflows
Automatic task creation, assignment, and follow-up reminders based on triggers you define.

Employee Onboarding
New hire triggers account setup, equipment requests, training assignments, and welcome emails automatically.

 

Data Analytics Pipelines
Automated data pulls from multiple sources into Power BI dashboards that update themselves.

Questions About Automation

We know you have questions and we have answers.

 

Ready to stop the manual madness?

Tell us what's eating your team's time. We'll show you what's possible.


Let's Fix That

 

Related Services

 

AI Implementation

When automation needs intelligence. Copilot, custom agents, and AI-powered workflows.

Learn more →

 

Software Support

One number to call for every platform. We support what we build.

Learn more →

 

Microsoft 365

The platform behind Power Automate, Power BI, and SharePoint.

Learn more →